2012 Vision Issue

[mharp85]

My 2012 Sunsport 242's Vision system works great until I try to go into the GPS utilities and it freezes. Is there a factory reset function or a firmware update that'll fix this issue?

[Mischief IV]

https://forum.supraboats.com/showthread.php?19123-Help!

Same for me but mine has issues with the Utilities. Press system settings or ballast and wake plate settings and nada.
Dealer has called Supra. Supposed to take boat over and do firmware update.
This is like the 3rd 2012 model now with same or similar issue.

[mharp85]

Thanks for the help - I'll be watching the other thread for updates.

[Mischief IV]

I just received an email back today from Skiers telling me that we will need to do a software update on Vision dash and then recheck the system. Pretty much what I expected. Once they do the software update, Marina will probably need to do a lake test on it.

[CJ2etc]

Sounds like a trend to me - Dealer just called and said they can do my firmware update next week. Will let you know if that takes care of the issue.

[CJ2etc]

Firmware update fixed my issue. Funny story though - dealer called yesterday and said the display was fixed but none of the touch controls were working and they were waiting on a call back from the manufacturer and weren't sure if I would have it back by the weekend. When I called and told my wife she said "they know that isn't a touch screen don't they"? I said of course they do. Called them back to verify that they know it isn't a touch screen and service head says "of course we do". Then he called me back 10 minutes later admitting that their tech thought it was a touch screen and we are all good and ready to go. Wife now claims she fixed the boat.