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  1. #1
    Join Date
    Feb 2017
    Location
    Mesa, AZ
    Posts
    1

    Default 2017 sa—media connection error

    Anyone ever run into this? Currently I’m getting this error (see photo). Also noticing the following:
    1. Unable to play any audio from any input or setting.
    2. None of the remotes are working, including steering wheel controls
    3. Red icons appearing in top left of touchscreen (see photos)
    4. Even with mute OFF, the volume stays at zero as I adjust the volume bar up and down from touchscreen (see photos)

    Anyone else seen this or know of a remedy?



    Sent from my iPad using Tapatalk
    2017 Supra SA400

  2. #2
    Join Date
    Jun 2012
    Location
    Knoxville TN
    Posts
    1,415

    Default

    Did you try turning the boat off, breaker, and battery switches?
    Let it set for a little time and then turn things back on.

    Not much of a solution, but it works.

    Sent from my P00I using Tapatalk
    Last edited by MJHKnox; 09-06-2018 at 11:29 PM.
    2018 Supra SL400

  3. #3
    Join Date
    Aug 2017
    Posts
    1

    Default

    Same boat, same problem! Interestingly it only happens when I use the dashboard USB port with my iPhone. If I switch to the USB port behind the driver seat it works fine. Dealer tried updating software, changing the USB port, but connection error still happens on and off. There has to be a better solution than complete boat shut-down and wait (which often does not work.

  4. #4
    Join Date
    Jun 2012
    Location
    Knoxville TN
    Posts
    1,415

    Default

    I agree. Did you try to post this on the Moomba Forum?

    More newer SA owners over there.


    Sent from my iPhone using Tapatalk
    2018 Supra SL400

  5. #5
    Join Date
    Jun 2019
    Posts
    1

    Default

    I have the exact same problem. We’re you able to get it resolved??
    If so how?

  6. #6
    Join Date
    May 2020
    Posts
    2

    Default

    I am having the exact same issue with my 2017 SE. How were you able to get this issue resolved?

  7. #7
    Join Date
    Jun 2019
    Posts
    1

    Default Media connection error

    Quote Originally Posted by Lukestull93 View Post
    I am having the exact same issue with my 2017 SE. How were you able to get this issue resolved?
    I had the same issue in my 2016 SG. Dealer replaced the ice module (2020 or 2019)) and it was resolved. However, we have been having similar issues. Now, it has returned all the time. My phone shows it is connected but still nothing. It has to be to vision or audio module.issue.

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