Yea that looks like a manufacturing defect from the pics but i cant tell if it took an hard hit or not.....hope they do the right thing and atleat investigate it for you. Skiers choice R&D department along with quality deparment should be able to identify how and why the cracks started.....Atleat i hope they have the capability of identifying the source of failure. Im sure they can run some samples of the resin and take some key measurements to determine if all aspects relating were met during the build. Keep us posted im interested to here how they handle this.