Quote Originally Posted by jonyb View Post
I understand they all have their problems, but they also have the company or dealer support to get that stuff worked out. I haven't

You've had a dealer to work through the minor issues that you've had. I haven't

I had trailer issues as well, but Boatmate stepped up and rebuilt the trailer for no charge, and even cut me a deal on extra parts that I requested (spare wheel/tire, and carrier).

I've had issues with the Roswell parts on my boat, but they stepped up and replaced them free of charge. The swivels were the first thing, and the billet mirror arm was the second. Scott said today that he was shipping the mirror arm out tomorrow for me.

Boatmate and Roswell has been excellent, but other people have had problems with them (fman). Good service comes and goes, but in my case, it never did happen with Skier's Choice.

Before you people say I'm bitching, remember that I'm only replying to what was said.
It would be nice to have a SC employee on this board to answer questions and reply to messages. I have yet to see anyone from SC on here. I have sent them a few messages via email on there website and have never recieved a reply back. Kind of a bummer.

For a while Matt Brown was a great contact for me at SC, but he informed me a few weeks back he is no longer in the same division and would not be able to answer emails. He was great, spent about 500+ hours a year on a Supra boat. Had a lot of great information, we need someone like that on this board.... that would be a great resource.

This is my first boat, so I dont have much to compare to. My dealer has been helpful for me, but so far SC in my opinion has fallen a little short just because I never hear back from them.